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FAQ

 

1.Q: May I have samples? 

   A: Yes, of course. If just a few samples, we will send freely and freight collect. You just need to tell me consignee’s contact information and courier account Number. If you don’t have a courier account, you can pay to our account and we will pay for you.

 

2.Q: Can you make other shape in appointed color for me? 

   A: Yes, of course if you can provide us detailed specification or send sample to us directly.

 

3.Q: Can I use our own designed package? 

   A: Yes, size, color, logo and packaging style of product are customized.

 

4.Q: What’s your MOQ? 

   A: Normally, 7200sets/item. If more than 5 items in one shipment, 5000sets/item, if over 10 items in one shipment, 3000sets/item. We also warm welcome any trial order whose QTY less is than our MOQ.

 

5.Q: When’s your delivery time? 

   A: Generally, 3-5days for samples, within 30 days for mass production.

 

6.Q: What’s your payment terms? 

   A: By T/T 30% deposit and balance before shipment, irrevocable L/C at sight, Western Union, MoneyGram.etc

 

7.Q: How can I place an order?

   A: You can directly quote by ALIBABA or add my trade manager ID: cn1000987264 or ( s.k.y.p.e.) eva.li83

 

8. Q: Can I just tell you my new item idea and customize the products accordingly?

    A: Sure. We have all-in-house teams of  design( for molding3D, packageing, mockup), mould building, injection, packing etc. We are experience to realize your ODM &OEM order.

 

9. Q: I can't check the quality for finished mass products, how can I make sure the quality is good. 

    A: We have strict AQL standard quality control for raw material, semi-product, inspection during process and finished goods. Each step will make sure the quality is good for sales. Also we can send samples before production or samples from mass products.   

 

 

10. Q: Can you handle shipment for me. 

    A: Yes, we can do ocean shipment, air delivery, trucking etc. You can rely on us to arrange shipment for you. 

 

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